Responsible Gaming: Play Smart, Stay in Control

Cricket is Fun. Let's Keep it That Way.

At 99exch, we love the thrill and excitement of cricket. We believe that betting on the game should add to that fun, not take away from it. For the vast majority of our users, it is a fun and harmless pastime. However, for a small number of people, it can become a problem.

We are committed to creating a safe and responsible betting environment. We see it as our duty to protect our players and provide you with the tools and resources you need to stay in control of your gaming. The Indian government and public have expressed serious concerns about the risks of addiction and financial hardship related to online gaming, and we take these concerns very seriously.

This page is our commitment to you. We want to be your partner in ensuring that your experience is always safe, controlled, and, most importantly, fun.

Our Tools to Help You Stay in Control

We believe in empowering our users. That's why we provide practical tools that allow you to manage your betting activity according to your own limits and budget.

• Deposit Limits: This is one of the most effective ways to manage your spending. You can set a daily, weekly, or monthly limit on the amount of money you can deposit into your account. Once you reach this limit, you won't be able to deposit more until the time period resets. You can set this up by contacting our customer support team.
• Self-Exclusion: If you feel like you need to take a break from betting, for any reason, our self-exclusion tool is here for you. You can choose to temporarily or permanently block yourself from accessing your account. During this period, you will not be able to log in, place bets, or deposit funds. To activate self-exclusion, please contact our 24/7 support team, and they will assist you immediately and confidentially.

Are You Playing Too Much?

It can sometimes be difficult to recognize when a fun hobby is turning into a problem. Being honest with yourself is the first and most important step. Ask yourself the following questions:

• Are you betting more money than you can comfortably afford to lose?
• Are you spending more time betting than you intended to?
• Is betting negatively affecting your work, studies, or relationships with family and friends?
• Are you chasing your losses (betting more to try and win back money you have lost)?
• Have you ever borrowed money or sold anything to get money to bet?
• Do you feel anxious, irritable, or stressed when you try to cut down on betting?

If you answered "yes" to one or more of these questions, it may be a sign that you are developing a problem. It is important to seek help and support.

Where to Get Help

Recognizing you need help is a sign of strength. There are excellent organizations that offer free, confidential, and non-judgmental support for problem gambling. If you or someone you know needs help, we strongly encourage you to reach out.

• Hope Trust India: A leading organization in India that provides professional help for all addictions, including gambling.
• GamCare: An international organization that operates the National Gambling Helpline and offers free information, advice, and support via phone and live chat.
• Gamblers Anonymous: A fellowship of people who share their experience to help each other recover from a gambling problem.

Strictly 18+

Our services are strictly for adults aged 18 and over. We take our responsibility to prevent underage gaming very seriously and perform age verification checks. Any account found to be used by a minor will be immediately closed.

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Responsible Betting Disclaimer: Betting involves a high level of financial risk and may not be suitable for all people. Ensure you understand the risks involved and never bet more than you can afford to lose. This service is for users 18+ only.